Please note that, as per our Terms and Conditions, we offer refunds within 14 days only if the product is faulty or not as described. Once digital access to the platform has been provided, the service is considered to have started, and the order cannot be canceled.
This policy is in place because our platform gives immediate access to personalized tools and content creation services. However, if you believe that the product you received is faulty or not as described, you are always welcome to contact our support team. Please provide a clear explanation along with any visual proof (such as screenshots or photos), and we will be happy to review your case and assist you further.